FAQs
Have a question? It may be answered already in our FAQ section.
Your account and registration
How do I change my personal details?
Some details can be changed in the Account Details section in your account. If you need help making changes please contact Customer Services on 01706 300 210.
How do I change my communications preferences?
You can change your communications preferences through the Account Details section in your account.
I cannot access my account
If you have already registered with Superdrug Online Pharmacy you may wish to reset your password here If you are still experiencing problems logging in please contact Customer Services on 01706 300 210.
How do I register with you?
Please click here to register to order your NHS prescriptions online. Alternatively, please download the Superdrug Pharmacy App to manage your prescriptions. If you need help registering, please contact Customer Services on 01706 300 210.
How do I send you my proof of exemption?
You can send proof of your exemption from prescription payment by uploading a scan to the My Exemptions section in your account
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