Contact us
Got a question, query or complaint? Find out how to get in touch.
Customer Services
NHS Repeat Prescription Queries?
For general enquiries and questions about orders, deliveries or your account, contact your pharmacy.
- If you use the Superdrug Pharmacy app, you can message directly through the messaging feature on the app.
- Otherwise, if you use this website to order your medicines go to the profile icon in the top right-hand corner> select orders> select messaging
Technical Issues?
If you need help placing your order online or have any technical issues relating to the platform, simply email support@healthera.co.uk for further guidance.
For Online Doctor Queries:
If you are trying to contact the Superdrug Online Doctor team please click here: Contact Us
