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Got a question, query or complaint? Find out how to get in touch.

Customer Services

NHS Repeat Prescription Queries?

For general enquiries and questions about orders, deliveries or your account, contact your pharmacy.

• If you use the Superdrug Pharmacy app, you can message directly through the messaging feature on the app.
• Otherwise, if you use this website to order your medicines go to the profile icon in the top right-hand corner> select orders> select messaging

Technical Issues?

If you need help placing your order online or have any technical issues relating to the platform, simply email support@healthera.co.uk for further guidance.

For Online Doctor Queries:

If you are trying to contact the Superdrug Online Doctor team please click here: Contact Us